Mobile App Design That Actually Works

We design mobile experiences that people enjoy using. Not because they have to, but because the interface makes sense and gets out of their way. That's what good design does — it disappears when you need it to and guides you when you don't know what's next.

Starting With What People Need

Most projects begin with someone saying "we need an app." But that's not really the starting point. The real question is what problem you're solving and for whom.

We spend the first phase just listening. What frustrates your users right now? Where do they get stuck? Sometimes the answer isn't a new app at all — it's fixing what's already there. When it is time to build something new, we've already mapped out the journey people will take through your app.

This research phase might feel slow. But it prevents the expensive mistakes that happen when you build first and ask questions later.

UX design process mapping and user journey documentation

What We Actually Do

Interface Design

Clean screens that prioritize what matters. We strip away the clutter and build interfaces where every tap, swipe, and gesture feels natural.

User Research

Real conversations with real users. Not focus groups reading from scripts. We watch how people interact with prototypes and adjust based on what we learn.

Prototyping

Interactive mockups that behave like the finished product. This lets you test ideas before committing to development — saving time and budget.

Design Systems

Consistent patterns that scale. When your app grows, you need components that work together. We build the foundation so future features fit seamlessly.

Cross-Platform Design

Apps that feel native on both iOS and Android. We respect platform conventions while maintaining your brand identity across devices.

Accessibility Standards

Design that works for everyone. We build with screen readers, color contrast, and touch targets in mind from day one — not as an afterthought.

People Behind the Pixels

Kieran Thorvaldsen, Lead UX Designer

Kieran Thorvaldsen

Lead UX Designer

Spent eight years designing fintech apps before moving to Hong Kong in 2023. Believes the best interfaces are the ones you don't notice.

Siobhan Lindqvist, UI Design Lead

Siobhan Lindqvist

UI Design Lead

Comes from a background in graphic design but switched to mobile interfaces in 2019. Obsessed with typography and micro-interactions.

We're a small team, which means you work directly with the people designing your app. No account managers translating feedback through three layers of bureaucracy.

Our process is collaborative but not chaotic. We have structured check-ins at each phase — research findings, initial concepts, refined designs, developer handoff. You know what's happening and when to expect it.

And we're honest when something isn't working. If a feature you want will confuse users or slow down the app, we'll tell you. Sometimes the hardest part of design is saying no to ideas that sound good but don't serve the end goal.

What Good Design Changes

Real Improvements

One of our clients — a delivery service operating across Hong Kong Island — came to us with an app that worked but frustrated their couriers. The interface was cluttered, addresses were hard to read on small screens, and route planning required too many taps.

We rebuilt the core flows from scratch. Bigger text for addresses. One-tap actions for common tasks. A map view that actually helped instead of getting in the way.

After launch in March 2025, they saw measurable changes:

  • Couriers completed more deliveries per shift because navigation was faster
  • Support tickets about app confusion dropped significantly within the first month
  • New hires got up to speed quicker — less training time needed
  • The team stopped getting complaints about the interface

That's what good design does. It doesn't just look better — it makes people's jobs easier.

Mobile app interface showing improved user experience design

Let's Talk About Your App

Whether you're starting from scratch or fixing something that's not quite working, we can help. Schedule a conversation and we'll walk through what you're trying to build.

Get In Touch